<div class="payload-richtext">This illustration pack features medical professionals including doctors, nurses, and other healthcare workers. Designed specifically for hospital and healthcare projects, these illustrations help make your content more relatable and memorable. Each illustration comes in vector format, allowing you to easily customize colors, shapes, and other details to suit your project’s needs.</div>

SELECT is a private membership community with benefits for business and recreational travelers, nightlife aficionados, restaurant connoisseurs, and people with an active social life.

B2C, PRIVATE COMMUNITY ECOSYSTEM, MOBILE APPLICATION, WEBSITE

Carlo Cisco

<div class="payload-richtext">Project summary:Shakuro redesigned a website as well as Android and iOS apps for a membership card company. Using Swift, they rebuilt the iOS app. They also updated the brand identity including the logo and color schemes.Feedback summary:Shakuro delivered satisfying brand collateral and a superior iOS app that received positive user feedback and improved rankings in the App Store. The team is accessible and flexible with schedules to meet critical deadlines. They offer extensive expertise that supports an ongoing partnership.Introduce your business and what you do there.I’m the founder and CEO of SELECT. We’re a membership card and mobile app that connects people with exclusive events, prices, and perks at over 1.6 million locations and online.What challenge were you trying to address with Shakuro?Our dated designs across our website and mobile applications were our primary challenges. We were in dire need of a design and brand refresh.</div>

<div class="payload-richtext">What was the scope of their involvement?Initially, Shakuro focused on design and branding. They created a new logo and color schemes. Then, their team redesigned both our iOS and Android mobile applications as well as our website. Once we got into the iOS designs, our lead developer and Shakuro recommended that we refresh the app. Their team redid our iOS app in Swift and manages monthly updates.What is the team composition?We have a main point of contact for design and a second main point of contact for iOS development. We’ve worked with probably 4–5 people in total.How did you come to work with Shakuro?I found them on a website where I looked into their work. On that website, they were ranked within the top 50 companies. They completed projects for high-end brands and created modern designs. That’s what made me decide to partner with them.How much have you invested with them?We’ve spent around $39,000 on their services.What is the status of this engagement?We started in June 2019 and our partnership’s ongoing. Their design work and the iOS project are complete, but they’re our go-to iOS development agency.</div>

SOLUTION

<div class="payload-richtext">What evidence can you share that demonstrates the impact of the engagement?Our members loved the new iOS app. It looks and functions better. It’s seamless and rarely crashes. With our previous app, we got bad reviews on the App Store. Our ratings shot up in both the App Store from a 3.8 rating to a 4.8 rating. That’s a combination of Shakuro's designs as well as the quality of their development.They’re good critical thinkers, so if our existing logic didn’t make sense, they told us. Their team put a lot of time and energy into optimizing our platforms. Our customers also loved our new branding elements. We couldn’t be happier.How did Shakuro perform from a project management standpoint?Our main mode of communication’s Slack. We’re based in the US, so the time difference can be challenging. However, they’re always available in the mornings to coordinate details. Their team notifies us well in advance of their national holidays.They’ve stayed on deadlines. It was important for us to get the iOS app out by the end of the year. There were initial conversations that the deadline didn't look good. But they completed the project when we wanted it. Every time there’s a product that we want ahead, they hit our goal.What did you find most impressive about them?Shakuro has a clear focus on quality. Their design and branding work’s outstanding. They did a fantastic job with the iOS app. They’re an obvious stand out for design and branding services. There’s plenty of data and information to reference in support of that claim. Shakuro’s our go-to for design, branding, and iOS development. They’re also great at UX design.Are there any areas they could improve?No, I don’t think so. Anytime there’s an ongoing engagement, it can be tricky to synchronize timelines. In all honesty, they’ve met our deadlines every time. Their team’s willing to reprioritize, which is an advantage of being an ongoing customer.Any advice for potential customers?Give them your opinions and guidance but let them do their work. When we received the initial branding elements, we were surprised but loved them. Keep communication open as with any design and development relationship.</div>

RESULTS & FEEDBACK

A new look and an app for a VIP membership card

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