Outsourced IT Support
Company
We provide outsourced IT support and software development services, delivering reliable, proactive, and scalable managed IT solutions.
- With a Clutch rating of 5 out of 5 based on 58 reviews, our goal is to make you our next satisfied client.
Flexible approach
Through clear communication and consistency, we create intuitive, responsive interfaces with a compelling UX.Result-oriented
We focus on delivering solutions that drive growth, efficiency, and measurable success for your project.
Our IT support and maintenance services
These services are crucial in the app development lifecycle. With their help, you ensure that your app continues to operate efficiently after its launch.
We provide cloud server support and maintenance, vital for the correct performance of your custom software. The support is given at all stages of your project — from development to production and high load.
Cloud infrastructure setup and management
Development and management of cloud infrastructure on AWS, GCP, and Azure for scalable and reliable solutions. Includes infrastructure design, configuration, and integration with leading cloud providers to ensure smooth operations.
CI/CD and DevOps implementation
CI/CD practices adoption streamlines and accelerates feature releases. Leveraging DevOps methodologies, we automate development, deployment, and scaling processes.
High-availability and auto-scaling solutions
We build resilient and auto-scaling systems capable of operating at any scale and traffic level. This approach ensures the infrastructure automatically adjusts to changing traffic and workload demands.
Centralized monitoring and security assurance
While providing support and maintenance, we set up a centralized logging system and conduct regular security tests and assessments. This includes monitoring configuration and proactive vulnerability testing to keep systems secure.
Load testing and 24/7 on-call support
We execute load tests before going live and provide 24/7 emergency response by the SRE team. It guarantees system readiness and swift incident response when critical issues arise.
Disaster recovery and backup strategies
As a part of IT support and maintenance, we plan and implement backup and disaster recovery strategies to minimize downtime and data loss.
Why do you need and maintenance services
Outsourced IT support enables companies of all sizes to work efficiently and stay within budget while ensuring a high level of quality. It’s a popular service that allows businesses to focus on core tasks without compromising on IT operations.
Using CI/CD practices within a DevOps approach, we help developers deliver features faster and more securely. Our System Reliability Engineering (SRE) practices include 24/7 monitoring and rapid emergency response to prevent downtime, data loss, and profit loss.
Reduced development costs
Optimize your budget by leveraging our cost-effective solutions and industry best practices, reducing expenses on infrastructure and development.
Reduced support costs
Minimize your long-term IT support expenditures with proactive monitoring, automation, and reliable on-demand support services.
Specialized field of expertise
Gain access to a team specialized in DevOps, cloud infrastructure, and security, ensuring the highest quality of support and maintenance.
Results guaranteed by the contract
Receive clear and measurable outcomes with all deliverables backed by a detailed service-level agreement, providing peace of mind.
Business-related approach
Align IT support with your business goals to drive growth and enhance efficiency, focusing on what matters most to your company.
Why choose us as your web developers?
150+
500+
18 years
years
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Reliable server maintenance with advanced tech stack
We utilize a diverse set of cutting-edge technologies to maintain and support your cloud infrastructure, ensuring smooth and efficient business operations. Our dedicated team of DevOps engineers follows industry best practices and standards to deliver reliable, scalable, and secure solutions.
Cloud platforms and infrastructure management
Leveraging the power of leading cloud providers and infrastructure-as-code tools, we design, deploy, and maintain scalable environments tailored to your business needs.
Automation and CI/CD pipelines
Our team streamlines development and deployment processes with automated workflows and CI/CD pipelines, enabling faster feature delivery and consistent updates.
Containerization and orchestration
The approach enhances application scalability and reliability using container-based deployments and orchestration tools, ensuring seamless management of complex systems.
Monitoring and Performance Optimization
We proactively monitor and optimize system performance with advanced tools that provide deep insights and real-time alerts to prevent potential issues.
What you’ll get if you turn to us
Our support and maintenance services allow you to focus on business goals, keeping your customers happy with fast services that are always available. You save both time and resources for more pressing issues while we support your app.
Project team and technical leadership
Our dedicated project team, guided by an experienced technical lead, takes full responsibility for planning, execution, and continuous alignment of the project with your business objectives, ensuring a smooth workflow and timely delivery.
Status calls and quick problem resolution
We schedule regular status meetings to keep you updated on progress and maintain open communication channels for ad-hoc discussions, allowing us to swiftly address and resolve any critical issues that arise.
Informational support on applied architectural solutions
Our team provides continuous guidance and support on architectural strategies, helping you make informed decisions and implement best practices for reliable and scalable systems tailored to your business needs.
Implementation of the most successful DevOps practices
We leverage industry-leading DevOps methodologies to establish automated workflows, CI/CD pipelines, and efficient operational processes, enhancing system performance and reducing the time to market for new features and updates.
Industries we support
We provide comprehensive IT support across a wide range of industries, tailoring our solutions to meet the unique challenges and needs of each sector. From finance and healthcare to e-commerce and IoT, our expertise ensures reliable, secure, and scalable infrastructure for your business growth.
Fintech
Support and maintenance for a fintech app are crucial to ensuring its optimal performance, security, and user satisfaction. Given the sensitive nature of financial data and transactions, the support services processes are quite complex. We follow a proactive, multi-faceted approach focused on user experience, security, performance, and regulatory compliance.
E-learning
Both educators and learners should have a seamless experience while using the platform. Due to the engagement of diverse users ranging from students to instructors, the need for robust support and consistent upkeep is essential. We opt for a user-centric strategy, prioritizing the learner’s experience, content quality, technical stability, and security.
Real estate
Real estate applications require intuitive designs and efficient navigation to captivate potential buyers and streamline property management processes. With our support and maintenance expertise, we ensure the app's success in the long run, helping people secure their deals. Thanks to robust technologies, you get a reliable and high-performance product.
Discover the products we’ve crafted
Frequently asked questions
What types of IT support services do you provide?
We offer a full range of IT support services, including cloud infrastructure management, DevOps implementation, 24/7 system monitoring, performance optimization, security assessments, and disaster recovery planning. Our goal is to ensure your business operates smoothly and securely.
How can your support service help reduce my business costs?
Our proactive approach to IT support minimizes unexpected downtime, prevents costly data breaches, and optimizes resource usage. Additionally, automation of routine processes and leveraging cloud solutions help reduce overall operational expenses.
What industries do you specialize in?
We have extensive experience supporting businesses in various industries, including finance, healthcare, e-commerce, education, and technology. Our team understands the specific requirements and challenges of each sector and provides tailored solutions to meet their needs.
How do you ensure data security and compliance?
We follow industry best practices and standards for data security and compliance, conducting regular security audits, vulnerability assessments, and implementing robust access controls. Our team also stays up-to-date with the latest regulations and adjusts processes to meet requirements.
What is your approach to handling emergency situations?
We have a dedicated SRE (Site Reliability Engineering) team that provides 24/7 monitoring and rapid incident response. In case of critical issues, we initiate emergency protocols to minimize downtime, restore system functionality, and ensure data integrity.
