Paul Krion
Paul Krion
Director of Engineering,
organize.me

"Shakuro was always very honest and proactive which we appreciated very much."

Overall score
(5)
Quality
(5)
Scheduling
(5)
Cost
(5)
Willing to refer
(5)

Organize.me is an efficient solution for businesses to arrange their document flow in a smart and ordered way that helps save time and money. The Organize.me platform offers a wide range of features from the premium scanning technology for mobile devices to a versatile Business API that provides automation of scanning and organizing tasks.

about the project

Project summary

Shakuro was hired to develop native apps. The client had built the web products but needed an agency to develop mobile apps for Windows, iOS, and Android.

Feedback summary

The client appreciated their ability to remain proactive and honest throughout the duration of their working relationship. They always got good feedback from Shakuro and the agency was flexible to make changes when necessary. They were able to adapt to changing which helped everything run smoothly.

client Review

BACKGROUND

Introduce your business and what you do there.

organize.me is a startup in the document recognition domain. We analyzed documents semantically based on the content. This way we could retrieve categorization type, creation date, and vendors of the documents, and finally, provide an archive. I was the head of engineering when I worked at the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shakuro?

There were only 12 employees in the company. We provided the UI [user interface] for the web product as well as the Android, iOS, and Windows full native apps, and an API on the backend. We needed someone to develop the native apps.

SOLUTION

What was the scope of their involvement?

Shakuro created all the native apps for Windows, iOS, and Android. The initial idea came from us. We had one UX [user experience] developer and one designer on our team.

“Shakuro gave us really good feedback on our draft, and our team was able to make those changes.”

How did you come to work with Shakuro?

We found Shakuro on Upwork. They had good reviews, and we felt we could trust them.

How much have you invested with Shakuro?

We spent several hundred thousand euros but less than 1 million.

What is the status of this engagement?

We started working with Shakuro in September 2013, and the work was completed in February 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have any metrics since I’m no longer with the company. Shakuro was always very honest and proactive which we appreciated very much. The quality of work they delivered was always good.

How did Shakuro perform from a project management standpoint?

In the beginning, it was tough because Shakuro had very strict responsibilities regarding who does what tasks. We kept working to improve this. Eventually, they were pulling tickets for other developers and sharing responsibilities. Shakuro provided a project manager who was our main point of contact. They discussed ideas and questions with us and then shared it with Shakuro’s team. We communicated with him through Slack or Skype.

What did you find most impressive about Shakuro?

The most important thing was Shakuro's ability to adapt to new situations. There were lots of times where we changed our minds. Shakuro was very proactive on everything, and they were always trying to think on their own. Shakuro didn’t just implement what we said but gave feedback if they thought something wasn’t going to work properly.

Are there any areas Shakuro could improve?

Not really. If there’s an issue, I talked to Shakuro directly.

RATINGS

Quality

(5)

Shakuro's team is really good but not the overall best I’ve seen in this domain.

Scheduling

(5)

Shakuro has always been on time or communicated if there was going to be a delay.

Cost

(5)

I spent the same amount on other developers, and they’ve not been as good.

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