Introduce your business and what you do there.
organize.me is a startup in the document recognition domain. We analyzed documents semantically based on the content. This way we could retrieve categorization type, creation date, and vendors of the documents, and finally, provide an archive. I was the head of engineering when I worked at the company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Shakuro?
There were only 12 employees in the company. We provided the UI [user interface] for the web product as well as the Android, iOS, and Windows full native apps, and an API on the backend. We needed someone to develop the native apps.
What was the scope of their involvement?
Shakuro created all the native apps for Windows, iOS, and Android. The initial idea came from us. We had one UX [user experience] developer and one designer on our team.
“Shakuro gave us really good feedback on our draft, and our team was able to make those changes.”
How did you come to work with Shakuro?
We found Shakuro on Upwork. They had good reviews, and we felt we could trust them.
How much have you invested with Shakuro?
We spent several hundred thousand euros but less than 1 million.
What is the status of this engagement?
We started working with Shakuro in September 2013, and the work was completed in February 2016.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I don’t have any metrics since I’m no longer with the company. Shakuro was always very honest and proactive which we appreciated very much. The quality of work they delivered was always good.
How did Shakuro perform from a project management standpoint?
In the beginning, it was tough because Shakuro had very strict responsibilities regarding who does what tasks. We kept working to improve this. Eventually, they were pulling tickets for other developers and sharing responsibilities. Shakuro provided a project manager who was our main point of contact. They discussed ideas and questions with us and then shared it with Shakuro’s team. We communicated with him through Slack or Skype.
What did you find most impressive about Shakuro?
The most important thing was Shakuro's ability to adapt to new situations. There were lots of times where we changed our minds. Shakuro was very proactive on everything, and they were always trying to think on their own. Shakuro didn’t just implement what we said but gave feedback if they thought something wasn’t going to work properly.
Are there any areas Shakuro could improve?
Not really. If there’s an issue, I talked to Shakuro directly.
Shakuro's team is really good but not the overall best I’ve seen in this domain.
Shakuro has always been on time or communicated if there was going to be a delay.
I spent the same amount on other developers, and they’ve not been as good.